How can I make a complaint?

• You can talk to your social worker or carer
• You can telephone the Customer Service Officer on 0208 545 3086
• You can write to the Customer Services Officer- the address is on our contact us page
• You can e-mail us at childrensservicescomplaints@merton.gov.uk
• You can ask a friend or relative to make the complaint on your behalf
• You are also entitled to the support of an advocate to help with your complaint.